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We're Here to Help

Whether you're new to GuideApp or a seasoned explorer, find answers to your questions, learn how things work, or reach out to our team directly.

Browse Help Topics

Tap on any topic below to learn more about how GuideApp works and how to make the most of it.

  • check_circleDownload GuideApp for free from the App Store (iOS) or Google Play (Android) — no subscription needed.
  • check_circleCreate an account using your email address or sign in instantly with Google or Apple.
  • check_circleAllow location access so GuideApp can show you the best spots nearby, or browse any city manually.
  • check_circlePersonalize your experience by selecting your interests — food, shopping, entertainment, culture, and more.
  • check_circleBrowse curated categories like restaurants, cafés, attractions, shopping, nightlife, and hidden gems.
  • check_circleUse the interactive map to discover places around you or search by name, area, or category.
  • check_circleSave your favorite spots to revisit later and build your personal collection of must-visit places.
  • check_circleRead reviews, view photos, and check opening hours before you visit — all in one place.
  • check_circleBrowse exclusive deals and discounts from GuideApp partner businesses — available only through the app.
  • check_circleTap on an offer to generate a unique QR code, then show it to the staff at the venue to redeem instantly.
  • check_circleDiscounts range from dining and entertainment to shopping and wellness — new deals are added regularly.
  • check_circleEach QR code is single-use and tied to your account for a secure and seamless experience.
  • check_circleUpdate your name, email, profile photo, and notification preferences anytime from your account settings.
  • check_circleChange your preferred language — GuideApp supports multiple languages and detects your system language automatically.
  • check_circleView your activity history including redeemed discounts, saved places, and recent searches.
  • check_circleDelete your account and all associated data at any time from the settings — no questions asked.
  • check_circlePartner businesses get a dedicated section in the app to showcase their venue, services, and special offers.
  • check_circleChoose from Standard (QAR 300/mo) or Premium (QAR 500/mo) plans — upgrade or cancel anytime.
  • check_circleReceive monthly performance reports to your registered email showing customer traffic driven by GuideApp.
  • check_circleContact us at contact@guideapp.qa to learn more about becoming a partner and growing your customer base.
  • check_circleGuideApp uses AES-256 encryption to protect your personal data both in transit and at rest.
  • check_circleWe never sell, share, or trade your personal information with third parties for advertising purposes.
  • check_circleLocation data is used only to show you nearby places — it is never stored or shared without your consent.
  • check_circleYou can review our full Privacy Policy and Terms of Service at any time from within the app or on our website.

How GuideApp Works

From download to discovering your next favorite spot — it only takes a few steps.

01
download

Download the App

Get GuideApp for free from the App Store or Google Play. Available on iOS and Android.

02
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Create Your Account

Sign up in seconds with your email or social account. No credit card required.

03
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Explore & Discover

Browse curated local spots, restaurants, attractions, and hidden gems near you or anywhere in Qatar.

04
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Scan & Save

Visit partner businesses and scan QR codes to unlock exclusive discounts and special offers.

Frequently Asked Questions

Quick answers to the most common questions we receive from our users.

Download GuideApp from the App Store or Google Play, then tap 'Sign Up' and follow the prompts. You can register with your email address or sign in with your social accounts. It takes less than a minute.

Open the app and allow location access. GuideApp will automatically display the best-rated spots nearby, organized by category — restaurants, cafés, attractions, shopping, and more. You can also search for specific places or browse by area.

Browse partner venues in the app, tap on an offer you like, and present the generated QR code to the staff at the venue. They will scan it to apply your exclusive discount. It's instant and hassle-free.

Absolutely. We use industry-standard AES-256 encryption and follow strict data privacy practices. We never sell your data to third parties and comply with international data protection standards.

You can email us at contact@guideapp.qa. Our support team is available Sunday to Thursday, 9 AM – 6 PM (Qatar Time), and we typically respond within 24 hours.

GuideApp is currently focused on Qatar, but we are actively expanding to cover more destinations. Stay tuned for updates as we bring GuideApp to new cities and countries around the world.

If you own a business and want to reach more customers through GuideApp, visit our Partners page or email us at contact@guideapp.qa. We offer flexible subscription plans to help you grow.

Yes! GuideApp is completely free for users. Download the app, create an account, and start exploring — no subscription or hidden fees required.

Reach Out to Us

Choose the support channel that works best for you. We're always happy to help.

mail

Email Support

Send us a message anytime. We respond within 24 hours on business days.

contact@guideapp.qa
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Visit Our Office

Stop by our headquarters at Tornado Tower in Doha, Qatar during business hours.

Tornado Tower, Doha
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In-App Support

Use the help section inside GuideApp for instant assistance and guided walkthroughs.

Open GuideApp →
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Still Have Questions?

Our support team is ready to assist you with anything you need. Don't hesitate to reach out — we're just a message away.

Contact Support