verified_userLegal Documentation

Privacy & Terms

We care about your privacy and the security of your data. Please read these terms carefully to understand our practices.

Last updated: October 24, 2023

1. Introduction

Welcome to Guide. Your privacy is fundamental to our relationship. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Data Collection

We collect information about you in a variety of ways. The information we may collect on the Site includes:

personPersonal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number.

devicesDerivative Data

Information our servers automatically collect, such as your IP address, browser type, and operating system.

We only collect data that is necessary for the performance of our services and to provide you with a customized user experience.

3. Data Sharing

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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    By Law or to Protect RightsIf we believe the release of information about you is necessary to respond to legal process or to investigate potential violations of our policies.
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    Third-Party Service ProvidersWe may share your information with third parties that perform services for us or on our behalf, including payment processing and data analysis.

hubPartner Ecosystem

Guide operates within a robust partner ecosystem. To provide you with integrated services—such as localized tour bookings or specialized mapping data—we securely share minimal necessary information with our verified partners.

Note: All partners are vetted for GDPR/CCPA compliance and are legally bound to protect your data with the same standard of care as Guide.

4. User Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access and Portabilityarrow_forward
Right to Rectification (Correction)arrow_forward
Right to Erasure (Forgotten)arrow_forward
Right to Object to Processingarrow_forward

Need a physical copy? Download our official PDF version below.